Parts Manager - Hillsboro

Who is Valley Plains Equipment?

Valley Plains Equipment is the local John Deere Dealer in eastern North Dakota, southeastern South Dakota, and northwestern Minnesota. We are a company that cultivates success with hard work, authenticity and a best-in-class team that embodies these traits. Join the team that works with you and is driven for you! Your future in John Deere careers starts here.

Position Summary

The Parts Manager leads the location's retail Parts business and supports Service operations to drive profitability and customer satisfaction. This role is responsible for developing the Parts team, identifying and meeting customer needs, and partnering with the Service Manager to promote the full aftermarket portfolio. Success requires strong leadership, communication, and decision-making skills, along with a commitment to continuous improvement and customer-focused results

Job Responsibilities

• Provide clear direction and leadership, emphasizing excellent customer service skills among direct reports. 
• Lead by example, creating a professional customer experience in facilities and product presentation. 
• Execute effective Aftermarket strategies and processes to ensure satisfaction among internal and external customers. 
• Collaborate with the District Operations Manager and Service Manager to develop the location’s Aftermarket Sales strategy. 
• Drive all Aftermarket Sales strategies, focusing on selling Parts and Service solutions in line with revenue goals. 
• Partner with Service Manager to ensure consistent positive customer experiences within the Aftermarket segment. 
• Take accountability for the financial performance of the department, including achieving profitable sales growth, disciplined expense control, and targeted net return on sales. 
• Exhibit outstanding communication skills and collaborate with other departments and locations. 
• Work with peers to maintain proper on-hand parts inventory to meet customer demand while achieving inventory performance standards. 
• Oversee ongoing inventory processes to ensure proper inventory control. 
• Fulfill other responsibilities and duties as assigned by management. 
• Conduct monthly cycle counts, ensure parts are being transferred in a timely manner, and manage inventory in cooperation with Parts Support Analysts. 

Qualifications

• Ability to foster teamwork and cultivate positive relationships with peers and customers.
• Proficiency in inventory  and purchasing software, online parts books, and standard computer applications like Microsoft Office. 
• Willingness to work extended hours and weekends as required - peak seasons during planting and harvest season. 
• High School Diploma or GED equivalent.

Preferred Qualifications

• 2+ years of Sales or Retail Management experience. 
• Previous experience in the agricultural industry or equipment dealership. 
• Associates or Bachelor’s degree.

Benefits

Join Valley Plains Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career in John Deere careers with us.

Compensation

The following represents Valley Plains Equipment compensation estimation based on market data and placement of internal employees. This is a salary role with a starting base of $60,000 and going up to $85,000 based on experience. This role is also incentive eligible and is based on performance.

Working With You. Driven For You!